Whether invitations, event collateral, stationery, art prints or beyond, when you place a customized order with us you will work directly with the designer who is personally creating your paper goods. Below is an outline of the process.
Reach out to us to see if we are the right fit for your project and request pricing information. We are happy to discuss any questions you may have via email or you can schedule a call, video chat or in-person visit to our studios in Sonoma, California or Biddeford, Maine.
After we chat about some details, we will put together a Proposal including the cost of your project specific to the level of customization, components and final quantity you wish to order.
You say “Yes!”
Once the Proposal is approved by you or adjusted to cover all the elements you wish to order, we can proceed with booking your job!
Along with the Proposal, you'll receive our Agreement to review and e-sign. We require a 50% deposit in advance to begin designing your project. All documentation including invoices will be emailed from our booking system and may be paid online, by phone with a credit/debit card or via mailed check.
Once the deposit is received, we will send you a detailed Project Timeline with deadlines for you (the client) to provide content and feedback as well as design and production deadlines for us (Three Little Words) so you know exactly what to expect and when to expect it.
We will send you at least two initial drafts based on your specifications via emailed PDF file. We include up to three rounds of revisions in our pricing. If you require additional rounds of revisions, they are available for an additional cost of $50/round.
Once your design is exactly as you wish it, you will be asked to approve the design for production. At this time we will confirm your quantity and delivery preferences and email you the final invoice.
Once final payment is received, we will order your supplies, print, trim, fold, glue, tie, seal and bedazzle your final project.
Regardless of whether you arrange to pick up your finished order from our studios in California or Maine, have us ship it to you, or utilize our direct-to-your-guest Mailing Service, we will send off your completed project with love.